Client case studies

The Ferry Inn

 

Introduction

The Ferry Inn is a beautiful, historic and welcoming pub/restaurant in the picturesque village of Saint Dogmaels, Pembrokeshire.
The Ferry Inn has been a Public House since 1833, and grew up alongside the ferry service which linked Cardigan town with the village of St Dogmaels.
The ferry service continued running into the 1920s. The beautiful location coupled with our contemporary decor and high quality food and drink make this the ideal place for a relaxing drink or meal

Challenges

The Ferry Inn had recently received a price increase from Worldpay in relation to some of their transaction rates and the owners decided that it was time to look at alternative payment processing providers.

Solution

Through a chance encounter the owners of the Ferry Inn asked Business Sense to review their payment processing costs to find out if savings could be made.

Result

Business Sense carried out a full review of existing costs and then analysed those against the very best rates on the market.
The result was that Business Sense saved the Ferry Inn 31.95% against their current rates.

Benefit

The Ferry Inn agreed a four year contract with Business Sense, who arranged to install the new terminals through IP rather than the telephone network. This immediately enhanced the transaction processing speed, providing an improved payment service for the staff and customers.

Business Sense also stepped in to help and advise on the PCI self-assesment which has now been completed.

” My first encounter with Business Sense took place during an informal conversation at my business premises.

I later decided to switch Merchant Card Provider Services through the company.

From start to finish the service I received was both knowledgeable and professional.

The switch was simple, and extra care was taken by Business Sense to make sure there was no interuption to the card service during the process.

Aftercare has also been efficient, as Business Sense helped me to set up an online account with the new provider and  complete the PCI compliance process.”

“I would have no hesitation in recommending this company to any other business who wishes to review the costs of their card services and save money.”

 

Liz Baker – The Ferry Inn

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